Oystr App Support Centre

Welcome to the Oystr Support Centre! We're here to help you get the most out of your food and experience discovery journey in UK cities. Below you'll find answers to common questions, troubleshooting tips, and ways to get in touch with our team.

Before contacting us, please check our Frequently Asked Questions section below – your answer might already be there!

Frequently Asked Questions

To create an account, download the Oystr app from your device's app store. Open the app and follow the on-screen prompts to sign up using your email address or a linked social media account.

Use the search bar at the top of the main screen to enter keywords like cuisine type, restaurant name, or activity. You can also browse by categories or use location filters to find places near you.

Ensure that location services are enabled for the Oystr app in your device's settings. Sometimes, simply restarting your device or the app can resolve minor issues. If the problem persists, try reinstalling the app.

After visiting a place, navigate to its profile page in the Oystr app. You'll find an option to 'Write a Review' or 'Add Photos.' Share your experience and help others discover great spots!

On the login screen, tap 'Forgot Password?' Enter your registered email address, and we'll send you instructions on how to reset your password.

You can delete your account from within the app settings. Go to your profile, then 'Settings,' and look for the 'Delete Account' option. Please note that deleting your account is irreversible.

First, ensure your app is updated to the latest version. Try clearing the app's cache (via device settings) or reinstalling the app. If the issue continues, please contact our support team with details about your device and the problem.

Still Need Help? Contact Us!

If you can't find the answer to your question in our FAQs or are experiencing a specific issue, our support team is ready to assist you.

Email Support:

For general inquiries, technical support, or feedback, please email us at:

[email protected]

Developer Inquiries:

For developer-specific questions or partnerships, please contact:

[email protected]

Registered Address:

Remotedev Limited

Flat 16 Clive House, 18 Queens Road, Weybridge KT13 9XE, UK

Terms of Service & Privacy Policy

For detailed information on how you can use Oystr and how we handle your data, please refer to our full policies: